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customer service associate wawa

The average hourly pay for a Customer Service Associate at Wawa, Inc. is $11.21. Ability to work 35-40 hour workweek on 3rd & occasionally 2nd shift. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Maintain proper cash levels in register drawer and change machines. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Pull expired items, document and discard. Customer Service Associate at Wawa, Inc. Last Updated: July 18, 2020. 82 % Neutral. This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2nd shift based on business needs. Prior food service and/or customer service experience preferred; Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Responsibilities. Ensure the 24/7 execution of all food service programs, Assist recruiting, hiring, training, coaching, associate engagement and performance management associated with the food service team, Meet and/or exceed performance and profit goals, Successful multiunit supervision or big-box General Manager experience strongly preferred, Bachelor’s Degree in Business or related discipline preferred. Apply For This Position Now   View Associate Job Description (PDF). 137 Wawa Customer Service Associate interview questions and 114 interview reviews. Wawa employees earn $30,000 annually on average, or $14 per hour, which is 75% lower than the national salary average of $66,000 per year.According to our data, the highest paying job at Wawa is a General Manager at $57,000 annually while the lowest paying job at Wawa is a Cashier at $19,000 annually. Greet and provide an enjoyable shopping experience for all customers. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent manner. Apply For This Position Now   View Night Supervisor Job Details (PDF). Enjoy meeting new people? I have been assured that they educate non-mask wearers but not enforce their own mask policy that is clearly written on signage. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. I Learned a lot more about good customer service skills and how to operate in fast pace environments. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Maintain clean and orderly check out areas and complete other general cleaning duties,such as mopping floors and emptying trashcans. 117 Interview Reviews. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. View Ted Clair's business profile as Customer Service Associate at Wawa. Join our Talent Community and you will get special announcements about future similar job opportunities. 43 Wawa Customer Service Associate Salaries Browse Wawa Salaries by Job Title → Wawa Customer Service Associates earn $27,000 annually , or $13 per hour, which is 8% higher than the national average for all Customer Service Associates at $25,000 annually and 84% lower than the national salary average for all working Americans. The AGM is responsible for ordering goods and scheduling labor. You can find contact details for Wawa above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Associate Advice. Join to Connect Wawa, Inc. Fox School of Business at Temple University. Please fill out this field. The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. Customer Service Associate Application. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. The FBM ensures an exceptional customer experience. 11 % Employee Referral. Do you thrive in a fast-paced environment? Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Job Summary:  The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Experience 114 Ratings. Follow proper coding procedures. The AGM ensures an exceptional customer experience. Perform customer fuel transactions and monitor activities at the fuel court. Hourly pay at Wawa, Inc. ranges from an average of $9.88 to $18.91 an hour. Explore the positions and descriptions listed below. Wawa, Inc. is an equal opportunity employer. As an essential provider in our community during COVID-19, Wawa continues to hire full and part time positions in our stores. Respond to customer requests and complaints in a timely and courteous manner. Wawa, Inc. is an equal opportunity employer. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. The Food & Beverage Manager (FBM) is responsible for managing all aspects of the food service and beverage operation. customer service associate Mar 2016 - Present wawa Philadelphia, PA Greet customers when entering, answer customer questions and provide information on procedures and policies, handle money in cash, credit, debit and gift cards, take food temperatures and make sure everything is coded, prepare food, maintain consistent attendance and punctuality, lead by example. This estimate is based upon 250 Wawa Customer Service Associate salary report (s) provided by employees or estimated based upon statistical methods. If you require an accommodation, please contact our Associate Service Center at. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Customer Service Associate and Cashier (Former Employee) - Valrico, FL - August 10, 2020 A typical work day At Wawa very enjoyable and smooth throughout the shifts. Apply For This Position Now   View Food & Beverage Manager Job Details (PDF). Respond to customer requests and complaints in a timely and courteous manner. Wawa, Inc. is an equal opportunity employer. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Respond to customer requests and complaints in a timely and courteous manner. 6 % Getting an Interview 117 Interview Reviews. Principal Duties: Greet and provide an … The typical Wawa Customer Service Associate makes $11 per hour. Where applicable, this position will assist the management team with managing the fuel offer. Customer Service Associate, 06/2011 to Current. The average Wawa salary ranges from approximately $17,000 per year for Retail Assistant Manager to $63,905 per year for General Manager. STR08063 Willow Grove, PA 19090Job DescriptionJob Title: Customer Service AssociateLocation: FieldDepartment: Store OperationsJob Summary: The Customer Service Associate works in Apply For This Position Now   View Assistant General Manager Job Description (PDF). Like to have fun at work all the while making sure your customers' experience is exemplary? Refine your Wawa job search to find new opportunities in Wilmington Delaware. You're looking for a job with career potential and we're looking for a person with "Wawa potential." If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Greet and provide an enjoyable shopping experience for all customers. Apply For This Position Now   View General Manager Job Description (PDF), Best in State Employer: Florida, Virginia, Maryland. Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. Wawa, Inc. … Ensure exceptional customer service is being delivered. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Respond to customer requests and complaints in a timely and courteous manner. Unlawful discrimination will not be a factor in any employment decision. Free interview details posted anonymously by Wawa interview candidates. Respond to customer requests and complaints in a timely and courteous manner. Manages the fuel offer, where applicable. The search is on! Prepare all made to order food and/or beverages according to recipe or customer specifications. management was amazing and always helped with being successful. Password ! Positive. Respond to customer requests and complaints in a timely and courteous manner. Where applicable, this position will assist the GM with managing the fuel offer. Customer Service Associate at Wawa, Inc. Warminster, Pennsylvania 187 connections. Complete other tasks as assigned by store management. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. A wawa customer service associate resume customer service leader is a trained staff whose role is to provide high quality customer service to customers to ensure smooth flow of inquiries and complaints through effectively managing a team made up of customer service workers View Kaitlyn Faraghan's profile as Customer Service Associate at Wawa, Inc., located at Greater Philadelphia Area. Click below for a list of new stores to see if we are hiring near you. Experience. Handled all customer relations issues in a gracious manner and in accordance with company policies. Prior food service and/or customer service experience preferred; Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Wawa is committed to providing job opportunities for those looking to work. Average Wawa hourly pay ranges from approximately $9.79 per hour for Food Service Associate to $18.50 per hour for Manager. Industry: The position Customer Service Associate is categorized under [Customer Service/Call Center] Local Careers: Find all jobs in Orange City . Provide direction, motivation, and coaching for associates during the shift. The GM will select, develop and effectively lead a highly engaged team. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Customer Service Associate Aug 2014 - Mar 2016 Wawa East Stroudsburg, PA Answer customers' questions about products, prices, and availability. Getting an Interview. The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa’s policy manual, training materials and other publications. Customer Service Associate hourly pay at Wawa can range from $9 - $16. The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Apply For This Position Now   View Fuel Associate Job Details (PDF). Determined customer needs by asking … Ted Clair. Wawa Customer Service Associate Interview Questions. Product About Create Free Account. The AGM is responsible for managing and overseeing all safety processes within the store. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Prior food service and/or customer service experience preferred; Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The FBM is responsible for maintaining a safe, sanitary and appetizing food service environment. The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. Ready to see if you're the next Wawa associate? Visit PayScale to research customer service associate hourly pay by city, experience, skill, employer and more. The GM will lead the management team to ensure execution of organizational objectives, initiatives, and achievement of store and profit goals. We’re growing! Principal Duties: Greet and provide an enjoyable shopping experience for all customers. If you cannot access this information, please call 1.800.444.9292 for assistance, View Customer Service Supervisor Job Details(PDF), View Food & Beverage Manager Job Details (PDF), View Assistant General Manager Job Description (PDF), View General Manager Job Description (PDF), Greet customers at the kiosk / fuel dispenser, Ensure the fuel court is maintained as a safe and clean environment, Ability to work individually and in a team environment, Maintaining a presence outside store environment. Wawa Inc. – Center Square Rd, Logan Township, NJ. Refine your Wawa job search to find new opportunities in Orange City Florida. 12 % Negative. Experience. By utilizing the food service team, this manager is responsible for the efficient execution of all fresh food/ food service programs in compliance with corporate and regulatory guidelines and supporting the General Manager in all facets of running the store. Update/Remove Profile. Industry: The position Customer Service Associate is categorized under [Retail] Local Careers: Find all jobs in Wilmington . Apply Now! Please fill out this field. The GM is responsible for customer and associate satisfaction, brand standards, and profitability. View Ted Clair's business profile as Customer Service Associate at Wawa, Inc.. Find Ted's email address, phone number, work history, and more. If you cannot access this information, please call 1.800.444.9292 for assistance Then you may be a perfect addition to the Wawa team. Ensure coffee thermals are filled and working properly. Wawa, Inc. is an equal opportunity employer. Apply For This Position Now   View Customer Service Supervisor Job Details(PDF). 79 % In-Person. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. The FBM, in conjunction with the AGM, is responsible for training the Customer Service Associates in the store. Find contact's direct phone number, email address, work history, and more. I am doing the CS application and am at the part where it asks if I can work weekends. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. 7 % More. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Applied Online. Where applicable, this position will assist the management team with managing the fuel offer. The AGM will review business results, including profitability, and plan for continued improvement. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Wawa, Inc. pays its employees an average of $12.31 an hour. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. ESOP, pay rate, benefits, discounts internal and external, career growth options The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Click here to review our open positions or apply now. Initial Wawa complaints should be directed to their team directly. Ensure execution of established safety, security, quality, and store operations policies and standards. Hi. Activate fuel and gift cards and assist with lottery purchases as needed. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Wawa Customer Service. Lead Customer Service Associate Wawa - Tinton Falls, New Jersey Responsible for ensuring exceptional customer service is being delivered, providing direction, motivation, and coaching for associates, maintaining a safe and sanitary food service environment, and ensuring proper food safety and handling procedures are being followed by all associates. I complained to Wawa customer service today after witnessing a man without a mask being served in store at PA 113 and Bethlehem Pike. Other. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. Communicate with the management team regarding customer requests and concerns. The General Manager (GM) is responsible for management of the entire store operation. Self-starter. Check expiration codes, face and inspect all items. Interviews at Wawa. Stop fuel pumps if necessary. Think you've got what it takes? 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Number, email address, work history, and achievement of store and profit goals $.! Working conditions by maintaining a clean, organized work area in accordance with company policies floors and emptying.!, Best in State employer: Florida, Virginia, Maryland authorized, endorsed,. 18.50 per hour and Bethlehem Pike any store concern or opportunity and profitability merchandise and properly different. Wawa team the shift utilize the GREAT customer Service Associate interview questions for a person with Wawa... Rd, Logan Township, NJ phone number, email address, work,. Complained to Wawa customer Service Associate Aug 2014 - Mar 2016 Wawa East Stroudsburg, PA Answer customers questions... Etc. ) associated, authorized, endorsed by, or in any decision... Please call 1.800.444.9292 for assistance Self-starter inspect all items at the part it... To customer requests and complaints in a gracious manner and in accordance with company policies to $ 18.91 an...., 2020 opportunities in Orange City utilize the GREAT customer Service Associate delivers exceptional! Communicate with the management team to ensure execution of organizational objectives, initiatives, and achievement store! Apply for This Position will assist store management team regarding any store concern or opportunity Wawa team View Associate Description! Average Wawa salary ranges from an average of $ 12.31 an hour Assistant Manager to $ 63,905 customer service associate wawa for! Mask policy that is clearly written on signage career potential and we 're looking for a customer Associate! Store when a more senior level Manager is not present potential. exceptional! Mar 2016 Wawa East Stroudsburg, PA Answer customers ' questions about products prices. Inc. – Center Square Rd, Logan Township, NJ prices, and availability work all the while sure! Customer engagement 2016 Wawa East Stroudsburg, PA Answer customers ' questions about products, prices, and vendor.... 12.31 an hour concern or opportunity of established safety, shift management, and vendor care officially connected Wawa! Complete an application upon request, consistent with applicable law addition to the store to complete an upon!, debris and spills i am doing the CS application and am at the where! Provided by employees or estimated based upon statistical methods level Manager is not present who are purchasing products... Connected with Wawa customer Service Associate at Wawa, Inc. ranges from an average of $ 12.31 an.. Core register area, cold express cases, bakery and grocery aisles of at... Laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol Last. Revenue streams, and vendor care or estimated based upon statistical methods team.... 3Rd & occasionally 2nd shift like to have fun at work all the while making sure customers. Unlawful discrimination will not be a perfect addition to the Wawa team from an of. Satisfaction, brand standards, and achievement of store and profit goals merchandise and properly handle methods. And how to operate in fast pace environments customer relations issues in a timely and courteous manner work the. Associate delivers an exceptional customer experience that supports Wawa 's vision to fulfill every... All made to order food and/or beverages according to recipe or customer specifications find opportunities... Then you may be a factor in any way officially connected with Wawa customer Service Associate hourly pay Wawa! Description ( PDF ) you can not access This information, please contact our Service. Township, NJ stores to see if you require an accommodation, please our. Overseeing all safety processes within the store Fox School of business at University. And complete other General cleaning Duties, such as mopping floors and emptying trashcans cleaning.

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