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american airlines sales support

American Airlines will strive to process eligible refunds in the time frames set out below, upon receipt of all required information. Tickets and optional products and services purchased with cash or check will be refunded within 20 business days of receipt of the required information. How to enable JavaScript. As it further invests in the corporate traveler, American Airlines will increase dedicated sales support staff by 50 percent, it announced Monday. Unless specified, AAdvantage miles earned through promotions/offers do not count toward elite-status qualification or Million MilerSM status. Executive Connections Desk A Corporate Complaint Resolution Official is also available to assist CROs 24 hours per day, seven days per week. Certain items (e.g., cash, jewelry, cameras) are excluded from liability for lost or damaged checked baggage. AirPass is an all-inclusive, pre-paid membership that offers unrivaled flexibility, VIP privileges and elite status. If you have a hearing or speech impairment, you may contact American Airlines or American Eagle at 800-543-1586. International reservations are handled through local offices, and those numbers can be found in local telephone directories. If the value of the contents of a checked bag exceeds our standard coverage you may purchase additional baggage insurance. As a leader in corporate travel, we’re committed to meeting the needs of you and your travelers. When you buy a ticket 2 or more days prior to departure via aa.com or by phone with American Airlines Reservations for American Airlines flights (including American Airlines flights operated by codeshare partners), you have up to 24 hours from the time of ticket purchase to receive a full refund for your ticket. We will not pay for normal wear and tear on checked baggage or for loss or damage to belongings you carry on board in the passenger cabin. Complimentary access for our corporate travelers to book window and aisle seats that are otherwise reserved for our most frequent travelers. They must be small enough to be stowed in such a manner as not to protrude into any seating row floor space or main aisle. If assistance is needed in Spanish, you may dial 800-633-3711. Refunds for credit card purchases will be made only to the credit card account. We have developed detailed contingency plans at every domestic airport to address these situations. If you decide not to fly because of a flight cancellation or a major delay, you can request a refund for the remaining ticket value and related optional fees. We’re available 24 hours a day, 7 days a week with both live agent support and online portals. Adjacent seats are provided, under certain circumstances, for customers with disabilities who must travel with a companion for assistance. In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. We expect, as you do, that American Airlines and American Eagle will operate flights on time. This content can be expanded. *AAdvantage awards are reported as one-way awards. American Airlines reserves the right to change AAdvantage program rules, regulations, travel awards and special offers at any time without notice and to end the AAdvantage program with six months notice. This call center is available 24 hours a day to assist you. Phone: +90 212 463 63 63. Although we are successful in this effort most of the time, there are times when things do not go as smoothly as we, and you, would like. Your safety, comfort and convenience are our most important concerns. The American Airlines Cargo Sales Force is readykor to help you succeed in the shipping industry. We'll redirect you to the home page of the country / region site you choose. American Airlines and American Eagle accept motorized and non-motorized assistive devices for transport. The American Airlines Cargo Sales Force is readykor to help you succeed in the shipping industry. Members also earn mileage credits when using affiliated credit/debit cards or by purchasing products/services from participating car rental and hotel companies, retailers and a wide variety of service providers. They will then personally contact the customer to arrange their special needs and provide a toll-free number for follow up questions. American Airlines and American Eagle, like most airlines, overbook flights. Members may not be able to obtain all offered awards at all times or use awards for all destinations or on all flights. Operating a network of more than 3400 flights and servicing hundreds of thousands of passengers each day is challenging and complex. Guidelines for our unaccompanied minor service: When taking your child's reservation, we will request telephone numbers for parents or guardians. At check-in, you will also be asked to provide names, addresses, and home and business phone numbers for you and the party meeting your child. Learn more . Products and programs. In case of a refund, mileage will be reinstated and tax and expedited fee (if paid) will be refunded. Certain refund requests cannot be accommodated in the time frames discussed above. Click OK to log in and restart your reservation.Click Cancel to continue with your reservation without logging in. American Airlines and American Eagle attempt to contact customers whose unclaimed checked baggage contains contact information. Taiwan Toll Free 080 909 0344 or american.support.sea@aa.com Philippines, Thailand and Vietnam at american.support.sea@aa.com Sales Services Technical Support For international locations, hours of operation may be limited, but a local phone number is provided so you can obtain baggage information. Fax: +90 212 465 21 21. * Reservations booked as part of group block do not qualify for the 24 hour refund. To cancel your trip, log in to aa.com or contact Reservations and refunds will be automatically processed. In the event a diversion decision occurs after the aircraft has departed, the in-flight crew will inform you. These could include, but are not limited to, travel documents, medication, jewelry, cash, keys, business documents, electronics, or other items of particularly high personal value. If you filed your report outside of the U.S., please contact the local number on the delayed baggage receipt. Tickets with adjustments (for example, a customer buys a First Class ticket but actually travels in the main cabin) require that we verify the itinerary and class of service flown. American Airlines offers flexibility for Minor and Major name corrections for wholly unused (001) validated ... contact Sales Support Center. Travel on another airline or tickets that were purchased outside the U.S. require special handling and can take up to 45 days. If American determines that your baggage is lost, you will be reimbursed for any checked baggage charges. However, the unaccompanied minor service is available to them upon request and under the same provisions. Children 15-17 years old are considered young adults and are not required to use the unaccompanied minor service. To qualify, the meeting or conference must have at least 40 potential attendees; not all are required to be travelers. Average American Airlines Sales Support Representative yearly pay in the United States is approximately $48,047, which is 19% above the national average. Every American Airlines and American Eagle U.S. airport team has an operational contingency plan in place to address these needs, which includes coordination with the local airport authorities and other airlines serving the airport when appropriate. Payment options AirPass Opens another site in a new window that may not meet accessibility guidelines On Business Opens another site in a new window that may not meet accessibility guidelines Contact gift card support Opens another site in a … When your flight is canceled or a delay will cause you to miss your connection, we will rebook you on our next flight with available seats. Beginning in 2000, an annual report of award redemption will be published on the aa.com website. **Approved for use on American mainline aircraft; however, only approved on a case-by-case basis on Envoy aircraft. Canes, crutches and walkers capable of being collapsed small enough to fit into approved overhead and under seat stowage areas do not count toward your carry-on baggage item limit. With few exceptions, persons denied boarding involuntarily are entitled to compensation under federal law. We are in business to provide safe, dependable, and friendly air transportation to our customers, along with numerous related services, in the hopes that you will fly us again and again. Our Executive Connections Desk (ECD) offers an unmatched level of service to our corporate customers in the U.S. and Canada. This information is also available at the aa.com website. Average American Airlines Customer Service Representative hourly pay in the United States is approximately $16.07, which is 21% above the national average. An airport representative will assist your child at the connecting city, escort your child to his or her next flight, and deliver your child to the person meeting him or her at the destination airport. Corporate travel managers accessing the portal can request Preferred seats, sales upgrades and 500-mile upgrade listings for their travelers, eliminating the need to contact their travel agency or American Sales Support. Your safety, comfort, and convenience are our most important concerns. When customer service issues arise, we try to resolve them at the first point of contact. You will also be given a local or toll-free phone number that can be used for follow-up. Country. If lower AA fares are available online or elsewhere, we will advise this is the case. 24 years 4 months. Not all high value items are covered by this insurance, so you should verify with the agent that your specific belongings are included. Customer Relations information, along with other customer insight from things like focus groups, surveys or media, is assessed and shared throughout American Airlines and American Eagle. Any such changes may affect your ability to use the mileage awards or credits that you have accumulated. Major Name Correction Guidelines Name: Name corrections may not be made within 24 hours of departure as the flight is under airport control Correct the name in a new PNR to match the TSA required documents At the Global Business Travel Association (GBTA) 2019 Convention today, American Airlines announced it will increase staffing levels for its dedicated Sales Support team by 50% to provide even more personalized service for travel agency and corporate customers. Contact your Sales Support Center 800-621-8489 or American Airlines Reservations 800-433-7300 (U.S. and Canada) or for Reservations outside the U.S. and Canada, please see our Worldwide Reservations Numbers American Airlines encourages all customers to … These models are too large to fit under the seat for use on board the aircraft. For all U.S. locations, the number is 800-535-5225. Strong Domestic Presence: American Airlines has been generating more than 60% of the revenue from the domestic routes. Simply give ECD your corporate identifier or CART number to be assigned our highest call priority, giving you the fastest resolution. We have a team of employees who regularly consult with disability advisory groups on how we can improve airline accessibility and the quality of our service. American Airlines Guidelines for Major Name Correction for Domestic & International Tickets. American Airlines and American Eagle tickets are priced and sold based on the itinerary, and not as individual flight segments. Meeting and conference discounts. American Airlines Cargo provides shipping to major cities in the United States, Europe, Canada, Mexico, the Caribbean, Latin America and Asia. Electronic medical assistive devices such as CPAP machines, respirators, ventilators that use non-spillable batteries may be accepted in the cabin on an individual basis provided they meet certain safety testing standards. ViewRN: ScreenRN: ItemRN: ItemOT: ItemUN: Lov: Lic: COPY STRING: 800-222-2377. American Airlines has a dedicated team to support agency requests for Nordic travel agents. Taiwan Toll Free 080 909 0344 or american.support.sea@aa.com Philippines, Thailand and Vietnam at american.support.sea@aa.com Sales Services Technical Support In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. 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